Other safeguards

A young man sitting in a cafe, smiling while interacting with his smartphone


The decision to create and use a Digital Identity is up to you.

If you can’t use Digital Identity, or don’t want to, you can keep accessing government services on the phone or in person at government shop fronts across the country. 

A woman interacting with government by visiting in person vs a woman interacting with government using her smartphone


The use of a Digital Identity involves the exchange of sensitive and personal information when a person is seeking to verify their identity online.

Commonwealth legislation prohibits agencies from disclosing sensitive and other personal information. The Privacy Act promotes and protects the privacy of individuals and would cover many Digital Identity transactions. This Act includes a range of enforcement and regulatory powers.

Age requirements

Currently, the sole identity provider, myGovID requires people to be 15 years or older to create a Digital Identity.

Set it up once, and then reuse it whenever you are asked to prove who you are.

How to create your Digital Identity
Hands holding a smartphone that is displaying a key on the screen
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