What are identity proofing levels?

When accessing or applying for services, you often need to prove who you are. Different services have different identity requirements, depending on the level of risk of incorrectly verifying you, or providing the service to the wrong person.

What are identity proofing levels?

When accessing or applying for services, you often need to prove who you are. Different services have different identity requirements, depending on the level of risk of incorrectly verifying you, or providing the service to the wrong person.

For example, you can set up an email account with nothing more than your name and a phone number – but to apply for a tax file number online you’ll need to provide more identity information to prove you are who you say you are.

Your digital identity

An Identity Proofing (IP) level refers to the amount of assurance needed in your identity – the higher the IP level, the more personal information you’ll need to provide.

This ranges from Basic (IP1, IP1+), Standard (IP2, IP2+), Strong (IP3) to Very Strong (IP4).

Services that have a higher level of identity risk will require a higher identity proofing level.

The more information a service asks from you, the harder it is for someone to pretend to be you. This protects you and the service you’re accessing. For example, you don’t want it to be easy for someone to access your tax file number.

Accredited identity providers

Identity providers can seek accreditation under the Australian Government’s Trusted Digital Identity Framework (TDIF) for a specific identity proofing level ranging from 1+ to 4.

All accredited identity providers need to meet the strong rules around privacy, security, fraud control and risk management.

Accreditation of an identity provider at an identity proofing level gives you the assurance that their handling of your digital identity data to either the Basic, Standard, Strong or Very Strong level, has been verified by government as safe and secure.

Increasing the identity proofing level of your Digital Identity

Different services require different levels of identity strength. Some require Basic level proofing, some require Standard and some require Strong. If you have created your Digital Identity at a Basic or Standard proofing level and you want to access a service that requires a Strong proofing level, you will need to increase the strength of your Digital Identity. You can do this using your Digital Identity app.

Identity proofing levels


Basic

Identity proofing level 1 and identity proofing level 1+

What you’ll need

You need one email address or mobile phone number.

For some services you may also need an acceptable identity document, which includes your full name and date of birth.

You might use this level of identity proofing to pay a parking infringement or for the provision of loyalty cards. 

Accredited identity provider

If a provider is accredited to identity proofing level 1+, this means they meet the TDIF standards to verify an identity document safely and securely.


Standard 

Identity proofing level 2 and identity proofing level 2+

What you’ll need

You need to provide two acceptable identity documents such as your Australian driver licence, Medicare card, Australian birth certificate or Australian passport.

For some services you also need to prove that you are the same person shown on these documents, by scanning your face with your smart device.

You might use this level of identity proofing for the provision of utility services or undertaking large financial transactions.

Accredited identity provider

If a provider is accredited to identity proofing level 2 and 2+, this means they meet the TDIF standards to verify multiple identity documents safely and securely.

Strong

Identity proofing level 3 

What you’ll need

You need to provide at least  two acceptable identity documents, such as your Australian driver licence, Medicare card or Australian birth certificate and one must have your photo on it, for example, your Australian passport.

You also need to prove that you are the same person as shown on the identity documents by scanning your face with your smart device.

You might use this level of identity proofing to access welfare and related government services.

Accredited identity provider

If a provider is accredited to identity proofing level 3, this means they meet the TDIF standards to verify multiple identity documents and face verification safely and securely.


Very strong

Identity proofing level 4

What you’ll need

You need to provide at least four acceptable identity documents. One of those documents must be a commencement of identity document, for example, an Australian birth certificate or citizenship certificate. One of those documents must have your photo on it, for example, your Australian passport.

You also need to prove that you are the same person as shown on the identity documents by attending in person for example when applying for a passport.

You might use this level of identity proofing to get government-issued documents such as an Australian passport.

Accredited identity provider

If a provider is accredited to Identity proofing level 4, this means they meet the TDIF standards to verify multiple identity documents and do in-person verification safely and securely.


 

Set it up once, and then reuse it whenever you are asked to prove who you are.

How to create your Digital Identity
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