What are identity proofing levels?

When accessing or applying for services, you often need to prove who you are. Different services have different identity requirements, depending on the level of risk of incorrectly verifying you, or providing the service to the wrong person.

For example, you can set up an email account with nothing more than your name and a phone number – but to apply for a tax file number online you’ll need to provide more identity information to provide assurance you are who you say you are.

The Australian Government currently uses different levels of identity proofing assurance

 

Identity proofing level Requirements
Basic
Identity proofing level 1 and identity proofing level 1+

You need one an email address or mobile phone number.

For some services you may also need an acceptable identity document, which includes your full name and date of birth 

Standard 
Identity proofing level 2 and identity proofing level 2+

You need to provide two acceptable identity documents such as your Australian driver licence, Medicare card, Australian birth certificate or Australian passport.

For some services you also need to prove that you are the same person shown on these documents, by scanning your face with your smart device.

Strong
Identity proofing level 3 

You need to provide at least two acceptable identity documents, such as your Australian driver licence, Medicare card or Australian birth certificate and one must have your photo on it, for example, your Australian passport.

You also need to prove that you are the same person as shown on the identity documents by scanning your face with your smart device.

Very strong
Identity proofing level 4

You need to provide at least four acceptable identity documents, such as your Australian driver licence, Medicare card or Australian birth certificate.  One of those documents must have your photo on it, for example, your Australian passport.

You also need to prove that you are the same person as shown on the identity documents by attending in person for example when applying for a passport.

Increasing the identity proofing level of your Digital Identity

Different services require different levels of identity strength. Some require Basic level proofing, some require Standard and some require Strong. If you have created your Digital Identity at a Basic or Standard proofing level and you want to access a service that requires a Strong proofing level, you will need increase the strength of your Digital Identity. You can do this using your Digital Identity app.

Set it up once, and then reuse it whenever you are asked to prove who you are.

How to create your Digital Identity
Hands holding a smartphone that is displaying a key on the screen
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